Upsell opportunity - customer mentioned a new location

Upsell opportunity identified

Customer insights are not in your CRM.
They're in employees' inboxes.
Customer insights are not in your CRM.
They're in employees' inboxes.
Customer insights are not in your CRM.
They're in employees' inboxes.

NPS - 10

Because "if it's not in the CRM, it doesn't exist" isn't true.

Because "if it's not in the CRM, it doesn't exist" isn't true.

Because "if it's not in the CRM, it doesn't exist" isn't true.

Manager Alert - Lack of response

Manager Alert -Lack of Response

What insights are you missing?

What insights are you missing?

From: Eva Elle

emails@evaelle.com

Hey,


Could you send a copy of our bill?

NPS - 10

NPS - 10

Churn risk identified

NPS - 10

From: Guy Mccoy

emails@mccoy.com

Tada has saved me hundreds of hours by automatically identifying customers that are upset, summarizing customer responses & using AI to generate NPS scores.

It's great!

Tada has saved me hundreds of hours by automatically identifying customers

From: Kayla Ray

kayla@kayray.com

Any chance you could start analyzing phone calls too?


The summary feature has been extremely helpful in getting insights for customer just before a meeting!

Any chance you could start analyzing phone calls too?


The summary feature has been extremely helpful in getting info.

Feature request & upsell opportunity!

NPS - 10

Identify common issues

Tada tells you what customers are complaining about so you can, built a product roadmap, train your customers, or employees better.

Employee overview

Employee overview

Want to know who your rockstars are and who needs a bit more coaching?

  • What are your customers saying?

    Want to know what customers are complaining the most about, or what issues take up a majority of your bandwidth?

    Identify common customer complaints.

    Figure out what divisions need a bit more support.

    Receive alerts when exceeding budget limits.

  • What are your customers saying?

    Want to know what customers are complaining the most about, or what issues take up a majority of your bandwidth?

    Identify common customer complaints.

    Figure out what divisions need a bit more support.

    Receive alerts when exceeding budget limits.

  • What are your customers saying?

    Want to know what customers are complaining the most about, or what issues take up a majority of your bandwidth?

    Identify common customer complaints.

    Figure out what divisions need a bit more support.

    Receive alerts when exceeding budget limits.

Sentiment Tracking

Sentiment Tracking

We track sentiment scores on all of your customers emails.

We track sentiment scores on all of your customers emails.

Flag low sentiment scores

Flag low sentiment scores

Track client sentiment changes overtime

Track client sentiment changes overtime

Recieve alerts of client sentiment drops

Recieve alerts of client sentiment drops

Flag low sentiment scores

Track client sentiment changes overtime

Recieve alerts of client sentiment drops

Flags & Alerting

Flags & Alerting

Flags & Alerting

Identify anything you need to in a email and get alerted on it.

Identify anything you need to in a email and get alerted on it.

Identify anything you need to in a email and get alerted on it.

AI Powered

AI Powered

Fully customizable - create your own flags

Fully customizable - create your own flags

Upsell opportunties, churn risk, support issues

Upsell opportunties, churn risk, support issues

AI Powered

Fully customizable - create your own flags

Upsell opportunties, churn risk, support issues

AI Powered

Fully customizable - create your own flags

Upsell opportunties, churn risk, support issues

Churn risk identified

Churn risk identified

Churn risk identified

Churn risk identified

Sentiment Tracking

We track sentiment scores on all of your customers emails.

Flag low sentiment scores

Flag low sentiment scores

Track client sentiment changes overtime

Track client sentiment changes overtime

Recieve alerts of client sentiment drops

Recieve alerts of client sentiment drops