Upsell opportunity - customer mentioned a new location

Identify churn before it happens.
With real time notifications.


Manager Alert - Lack of response

Powerful insights, powered by AI.

From: Eva Elle

emails@evaelle.com

Hey,


Could you send a copy of our bill?

NPS - 10

NPS - 10

Churn risk identified

From: Guy Mccoy

emails@mccoy.com

Tada has saved me hundreds of hours by automatically identifying customers that are upset, summarizing customer responses & using AI to generate NPS scores.

It's great!

From: Kayla Ray

kayla@kayray.com

Any chance you could start analyzing phone calls too?


The summary feature has been extremely helpful in getting insights for customer just before a meeting!

Feature request & upsell opportunity!

Identify common issues

Tada tells you what customers are complaining about so you can, built a product roadmap, train your customers, or employees better.


AI powered Flags

Know what customers are at risk and why.

  • What are your customers saying?

    Want to know what customers are complaining the most about, or what issues take up a majority of your bandwidth?

    Identify common customer complaints.

    Figure out what divisions need a bit more support.

    Receive alerts when exceeding budget limits.

Sentiment Tracking

We track sentiment scores on all of your customers emails.

Flag low sentiment scores

Track client sentiment changes overtime

Recieve alerts of client sentiment drops

Flags & Alerting

Identify anything you need to in a email and get alerted on it.

AI Powered

Fully customizable - create your own flags

Upsell opportunties, churn risk, support issues

Churn risk identified